AIKEY Platform

Database Administration Specialist — ICC (Intelligent Contact Center) on the AIKEY Platform

Official AIKEY certification track by TEQ World

★ 4.9 (3 отзывов)320 студентовПродвинутый32 ч · 64 уроков

AKПреподаватель: TEQ World — AIKEY Academy · Certified AIKEY Trainer

Чему вы научитесь

✓Administer and maintain the databases behind the AIKEY Intelligent Contact Center

✓Design secure schemas, roles and access control for contact-center data

✓Implement backups, monitoring and performance tuning in production

✓Pass the official AIKEY Database Administration Specialist certification

О курсе

Official AIKEY certification track by TEQ World. This hands-on course prepares you to administer the databases that power the Intelligent Contact Center (ICC) on the AIKEY platform — from schema design and access control to backups, monitoring, optimization and high availability. Through real-world projects you will gain the practical skills required to operate ICC data systems in production and earn the Database Administration Specialist certificate, verifiable online by QR code.

#AIKEY#Databases#ICC#Contact Center

Программа курса

4 разделов · 64 уроков · 32 часов

▶AIKEY platform overview14:00
▶ICC architecture and data flows18:00
▶Setting up your environment12:00

Преподаватель

TEQ World — AIKEY Academy

Certified AIKEY Trainer

Практикующий специалист с реальным опытом. Объясняет сложные темы простым языком и делится практикой из настоящих проектов.

Отзывы студентов

4.9★★★★★· 3 отзывов

Aigerim S.

April 2026

★★★★★

Very practical course. The ICC database projects mirror real production tasks on AIKEY.

Daniyar K.

March 2026

★★★★★

Clear explanations with a strong hands-on focus. The certificate is verifiable online — great.

Madina T.

February 2026

★★★★

Solid content on backups and monitoring. Would love even more optimization examples.

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